If you're a functional consultant responsible for configuring and implementing Dynamics 365 Field Service solutions for customers, you're a good fit for this certification, which can highlight your skills and help advance your career. A Dynamics 365 Field Service functional consultant is responsible for implementing solutions that manage and optimize resources that complete the field service life cycle. As a functional consultant, you know how to work with project managers, developers, and solution architects. You should have a minimum of one to three years of experience as a functional consultant implementing Dynamics 365.
Skills measured
- Configure field service applications
- Manage work orders
- Schedule and dispatch work orders
- Manage the Dynamics 365 Field Service mobile app
- Manage inventory and purchasing
- Manage Connected Field Service and customer assets
- Implement Microsoft Power Platform
- Manage customer experiences
Recommended training for this certification
Exams
- Exam MB-240