Detailed Course Outline
OpsRamp Platform and Portal
- Portal Overview
- Resource Views
OpsRamp Access Management
- Access Management Concepts
- Credentials, Tenancy and Platform Operations
- User Management
- Instance Management
- Lab Exercise #1: Getting Started – Login to OpsRamp
Resource Onboarding
OpsRamp Gateway
- Lab Exercise #2: Login to a Linux Gateway
- Lab Exercise #3: Activate a Linux Gateway
- Lab Exercise #4: Enable Proxy Service on a Gateway
OpsRamp Agent
- Lab Exercise #5: Install and Use an Agent Remote Access and Audit
Credentials
- Exercise #7: Managing Credentials
- Exercise #8: Open a Remote Console
Resource Discovery Profiles
- Exercise #9: Create and Run a Discovery Profile
- Exercise #10: Manage Discovered Resources
Patch Management
Metrics and Monitoring
- Exercise #11: Customize an Agent-Based Monitoring Template
- Exercise #12: Manually Bind a Monitoring Template
- Exercise #13: Create an Agent-Based Process Monitor
- Exercise #14: Create Gateway-Based Monitoring Templates
Device Management Policies
Synthetic Monitoring
- Exercise #15: Create and Run a Device Management Policy
- Exercise #16: Create Synthetic Traffic Monitors
Resource Groups, Custom Attributes, and Knowledge Base
- Custom Attributes
- Notes and Knowledge Base
- Exercise #17: Create a Resource Group
- Exercise #18: Create a Custom Attribute
- Exercise #19: Create a Knowledge Base article
Topology and Service Maps
- Exercise #20: Create a Service Map Event and Alert Management
- Exercise #21: View Alerts in Alert Browser
Alert Problem Area and Alert Prediction
Alert Correlation
First Response Policies
Scripts and Process Automation
- Exercise #22: Create a First Response Policy Alert Escalation
- Exercise #23: Create an Alert Escalation Policy
OpsRamp Service Desk
Public Cloud Integrations
Dashboards & Reports
- Exercise #25: Create a Dashboard
- Exercise #26: Create a User Accoun
- Exercise #27: Create a Report