Who should attend
Team leaders, project managers, experts and coordinators from specialist departments.
Prerequisites
No special knowledge is required as part of this training.
Course Content
Teamwork:
- Teamwork basics
- Competencies
- Important reinforcers in teamwork
- Working methods and rules of the game: Feedback and interaction
- Decision-making processes in teams
- Team dynamics
- Introduction to behavior typologies: What generates behavior?
Leadership as a team leader:
- My competence as team leader
- What is my preferred leadership behavior?
- Leadership styles: situational, authoritarian, humanitarian or laissez-faire?
- Leading as a team leader without a supervisor function
Perceptual skills and communication as a team leader:in:
- Taking in information, processing it, passing it on: Attention and mindfulness
- Communication axioms: Helpful and unhelpful beliefs
- Active and empathic listening as team leader
- Implementation of a goal-oriented conversation management
- Asking questions instead of telling
Dealing with difficult situations in the team:
- Recognize conflicts
- Typical solution strategies
- Development of individual and suitable solution strategies
Motivation and cooperation as a team leader:
- How does motivation arise?
- Motivation vs.
- Cooperation within the team and the organization
Goal-oriented work in a team:
- Plan, achieve, control goals together
German
Germany
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