Who should attend
Managers, team and project leaders, self-directed teams, process facilitators, consultants.
Prerequisites
No special knowledge is required.
Course Content
Managing change processes:
- Parameters of change management
- Levels of change
- DOs and DON Ts
- Systemic guiding principles as partners for success in change processes
- Basic systemic assumptions
- Phases in change processes
Leadership, team, and other controlling entities:
- Promoting identification - or: How do you get those affected and involved on board?
- Who can and wants to position themselves when and where?
- What is reasonable and feasible and how?
- Who takes on which role?
- What are the official and informal rules of the game that govern the process?
- How can change processes be guided constructively?
Change processes in interaction:
- Systemic conversation: language patterns and systemic precision questions
- Goals and target agreements: Landmarks and pitfalls
- Difficult conversation situations
- Conflict talks
Process design:
- Think and act in processes
- Quality assurance and review meetings from a systemic perspective
- The learning organization: where can which learning processes take place?
Systemic working methods:
- Set-up procedure
- Systemic questioning
- Hypothesizing
- Resource and context orientation
German
Germany
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