Course Overview
The Operations Bridge Manager (formerly known as Operations Manager i) is the core component of the OpenText™ Operations Bridge solution.
This four-day instructor-led course is designed for technically experienced Operations Bridge Manager Administrators and Support personnel. It covers advanced concepts, principles, methodologies, and hands-on configuration of the OBM software and solutions. In addition, this training provides an opportunity for OBM administrators to learn how to extend the value of their current implementation using custom event handling, automation, and correlation.
The course uses lectures and a series of hands-on labs to teach the course material.
Highlights:
- Create TBEC rules
- Create SBEC rules
- Create TBEA rules
- Create custom actions
- Create event suppression rules
- Provide a summary of the performance perspective
- Overview of Monitory dashboard
- Create and configure Cis
- Create and configure ETIs
- Configure event pipeline
Who should attend
This course is intended for:
- IT Tools engineers
- Operations staff
- Operations managers
- Availability engineers
- System administrators
- Network administrators
Prerequisites
To be successful in this course, you should have the following prerequisites or knowledge:
- IT operations principles and practices
- Systems and network administration
- Industry-standard operating systems
- Network, system, and application monitoring principles and practices
Course Objectives
On completion of this course, participants should be able to:
- Describe, Configure, and troubleshoot Configuration Item (CI) resolution.
- Describe, configure, and troubleshoot Event Type Indicators (ETI) resolution.
- Describe, configure, and troubleshoot the primary stages of the event pipeline.
- Create and tune Topology Based Event Correlation (TBEC) rules.
- Create and tune Stream Based Event Correlation (SBEC) rules.
- Create and tune Time-Based Event Automation (TBEA) rules.
- Create OBM custom actions
- Create Runbook automation flows
- Create and tune event suppression rules
- Customize the way health information is processed and displayed in OBM
- Create an event processing customization based on an existing script.
Course Content
- Module 1: Course overview
- Module 2: Event Pipeline
- Module 3: RTSM Overview
- Module 4: CI Resolution
- Module 5: ETI Resolution
- Module 6: Event Reduction Tuning
- Module 7: Stream-based Event Correlation
- Module 8: Topology-based Event Correlation
- Module 9: Event Automation and Forwarding
- Module 10: Event Processing Interface
- Module 11: Automated Event Correlation *
- Module 12: OBM Tools
- Module 13: Custom Actions
- Module 14: Run book Automation
- Module 15: Service Health Customization
English