Course Overview
This five-day, advanced, instructor-led course is designed for technically experienced Operations Bridge Manager 2022.x administrators and support personnel. It covers advanced concepts, principles, methodologies, and hands-on configuration of the OBM software and solutions. In addition, this training provides an opportunity for OBM administrators to learn how to extend the value of their current implementation using custom event handling and integration with other applications.
This course includes hands-on labs that use version 2022.05 of the OBM software.
Who should attend
This course is intended for:
- IT Tools engineers
- Operations staff
- Operations managers
- Availability engineers
- System administrators
- Network administrators
Prerequisites
To be successful in this course, you should have the following prerequisites or knowledge:
- IT operations principles and practices
- Systems and network administration
- Industry-standard operating systems
- Network, system, and application monitoring principles and practices
Course Objectives
Upon successful completion of this course, you should be able to:
- Describe, configure, and troubleshoot Configuration Item (CI) resolution
- Describe, configure, and troubleshoot Event Type Indicators (ETI) resolution
- Describe, configure, and troubleshoot the primary stages of the event pipeline
- Create and tune Topology Based Event Correlation (TBEC) rules
- Create and tune Stream Based Event Correlation (SBEC) rules
- Create and tune Time-Based Event Automation (TBEA) rules
- Create OBM custom actions
- Create and tune event suppression rules
- Create queries, views, and models in RTSM
- Customize the way health information is processed and displayed in OBM
- Create an event processing customization based on an existing script
- Create and deploy policy templates for Data collection using:
- Measurement Threshold Policy Template
- REST Web Service Policy Template
- Database Policy Template
- Structured Log File Policy Template
- Configure Metric Streaming on nodes using the OPTIC DL (COSO) data source
- Provide an overview of OpsCx and Topology & Metric Policies
Course Content
- Module 1: Course Overview
- Module 2: Event Pipeline
- Module 3: CI Resolution
- Module 4: ETI Resolution
- Module 5: Event Reduction Tuning
- Module 6: Topology-Based Event Correlation
- Module 7: Stream-Based Event Correlation
- Module 8: Event Automation and Forwarding
- Module 9: RTSM Modeling
- Module 10: Event Processing Interface
- Module 11: Custom Actions
- Module 12: Service Health Customization
- Module 13: Measurement Threshold Policy Templates
- Module 14: REST Web Service Policy Templates
- Module 15: Database Policy Templates
- Module 16: Structured Log File Policy Templates
- Module 17: OPTIC Data Lake (OPTIC DL)*
- Module 18: OpsCx Overview and Topology Policies
- Module 19: OpsCx Metric Policies
- Appendix: OBM MOM Configuration*
*The lab exercises for this module are provided as instructor demos (not hands-on labs).