Who should attend
The seminar "Sales Training" is aimed at all those who would like to sell and advise even more successfully.
Prerequisites
none
Course Objectives
The most important sales techniques are presented. The seminar is purely practice-oriented and conveys strategies of an effective, success-oriented sales behavior. Top performance in sales requires that every salesperson is well informed about himself and his effect on customers. The seminar offers important suggestions in this regard.
Course Content
Planning and preparation of the sales talk Phases of the sales talk: Greeting, contact, information, argumentation, price discussion, objections, closing Why is paying attention to and appreciating the customer crucial to buying? The salesperson as a manager of feelings and relationships How does the salesperson make the customer feel good? Increasing social competence as a prerequisite for successful selling and consulting Sales rhetoric and questioning techniques Objection and argumentation techniques Body language in the sales talk The price talk and price objections Customer types and their treatment Closing techniques: Ways to a successful closing NLP in sales (How do top salespeople advise?) How do you create sympathy and trust? How to sell yourself well? How to develop creative solutions together with the customer? Knowledge of human nature: The key to sales success How do I create a positive relationship with the customer?
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